Returns & Exchanges
We want you to feel confident and comfortable in your Lunya pieces, which is why we offer a 30-day window for returns or exchanges on all unwashed and unworn items. Please note that for hygiene reasons, certain intimate apparel and final sale items are not eligible for return.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Drop Off and Track
Hand off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing